Ask a librarian

Ask a Librarian is live chat and screen sharing for prompt solutions to your library queries. The service is available from 9.30am to 4.30pm, Monday-Friday.

You will need to sign up to Blackboard IM and download the software to your machine to use this service. Find out how.

Ask a librarian after hours

The After Hours Library Enquiry Service is available to help you with your library enquiries. Chat with a librarian for answers to your library questions using the chat box at the following times (GMT):

Monday to Thursday 7pm – 8.30am daily
Friday 5pm to Saturday 2pm
Saturday 6pm to Sunday 11am
Sunday 6pm to Monday 8.30am

At all other times when the chat box is not active contact for assistance.