Information security

This page helps you understand what Information security is, what is your role in information security and what needs to be done in case of any information security incidents or breaches.

Information Security here at Bucks New University centers around providing the right data, at the right time, to the right people. The IS&T Directorate, in conjunction with the university, aims to protect things like personal information, financial information, educational records from falling into the wrong hands. We’re here to safeguard you from being a victim of an illicit activity and also preventing financial, legal and reputational damage to the organization.

Bucks New University is a certified institution practicing the Information Security Framework recommended by the ISO standard ISO 27001:2013
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Our Information Security Policies can be accessed at https://bucks.ac.uk/about-us/governance-and-policies/policies (Click on the Information & Communications section)

We want you to have a safe learning experience at Bucks New University. Students can be perfect targets as they have fresh credit scores and/or regularly use online/social networks to share personal information which can be gained and abused by criminals and opportunists.

As a student here you have access to various IT resources including data and network. We will try to protect you but you must help us to protect yourself, your information and your devices. You are also a key participant in protecting our network.

  • take responsibility for your actions and activities
  • you must use your privileges appropriately and in a secure manner
  • always use unique and strong passwords for separate accounts
  • never share your password with others
  • always run up-to-date anti-virus software on your devices
  • treat University information as you would wish your details to be handled by your bank or governmental departments
  • beware of phishing: Do not open emails or click on links sent by unknown sources and definitely do not give personal information (including passwords) to unsolicited requests
  • don’t overshare! Got a new credit card? Great. Don’t take a selfie with it and post onto Instagram, Snapchat, Facebook!
  • if you suspect a security breach or something is not quite right, speak to us. Always better to ask before it’s too late

An information security incident is any event that has the potential to affect the confidentiality, integrity or availability of University information in any format. Examples of information security incidents can include but are not limited to:

  • suspected breach of the acceptable use policy
  • the disclosure of confidential information to unauthorised individuals
  • loss or theft of paper records, data or equipment such as tablets, laptops and smartphones on which data is stored
  • attempts to gain unauthorised access to computer systems, e, g hacking
  • virus or other security attack on IT equipment systems or networks
  • breaches of physical security e.g. forcing of doors or windows into secure room or filing cabinet containing confidential information left unlocked in accessible area
  • leaving IT equipment unattended when logged-in to a user account without locking the screen to stop others accessing information
  • forgotten passwords. Yes, that is an incident!

Please report any actual, suspected or potential breach of information security promptly as follows:

Breaches of IT or Information Security:

Contact the IT service desk by one of the following methods

  • Telephone from off-campus: +44 (0) 1494 60 5000 Option 1
  • Telephone from any campus:extension 5000 Option 1
  • Email: IT@bucks.ac.uk
  • Visit us:   2nd Floor Gateway, High Wycombe Campus or 1st Floor Library, Uxbridge CampusPlease check the opening hours at the IT service desk page

Breaches of physical security, stolen, lost and found IT and communications equipment and portable devices:

Contact the Security Office at the High Wycombe campus by one of the following methods:

  • Telephone +44 (0) 149 460 5070
  • Telephone from University phones on any campus: extension 5070

Out of hours:

All information security incidents Contact the Security Office at the High Wycombe Campus.