If you have been told your course is restarting face-to-face teaching from 8 March, then yes, you should return to halls.
If your course is not returning to face-to-face teaching yet, Government guidance states that you should stay where you are, if you can, whether that be in halls or at your home address. However, if you need to come back or move in, you can. But please be aware that you are not permitted to move between households at this time and so if you return or move in, you will need to stay in halls.
Please also be aware that the guidance recommends that when you return, you should take two lateral flow tests, three days apart, read more about how here. Government guidance states that if you choose not to take the two tests, then you should self-isolate in your accommodation for 10 days instead.
The University is not releasing students from contracts as the current lockdown is temporary; some courses are resuming face-to-face teaching from 8 March and we expect others to resume after a review in April, subject to government guidance.
At the start of this academic year, we reduced our 2020/21 halls of residence accommodation charges by 10-30% to help reduce costs for students. Our halls remain open for those who need to be on campus, as outlined above. However, we know that some students have been/are required to stay at home during the temporary move to online learning. We have offered or are offering the following discounts:
- 14-20 December and 11 January to 28 February (8 weeks) - We offered all residents a 100% rent discount; regardless of whether you were occupying the room. If you have already paid your rent in full for this period, then you can request a refund. If you haven’t asked for a refund but would like one, please email email@example.com.
- 28 February-7 March (1 Week) - We have extended the above offer and so all students will receive a 100% rent discount; regardless of whether you are occupying the room. A credit will be applied to your account and deducted from your next rent payment.
- 7 March onwards - As some courses are returning to face-to-face teaching all residents will now be charged rent from 7 March. However, if you are not currently living in halls and your course is not returning to face-to-face teaching, then you can apply with all your details to firstname.lastname@example.org for a further 100% rent discount. This will be applied from 7 March to 18 April (6 weeks). If you have already paid and wish to receive a refund, please let us know when you email, otherwise it will be used to reduce future rent payments. Please note - you will not be eligible for the discount if your course is returning to face-to-face teaching from 8 March, but you choose not to return to campus.
- Please be aware that the condition of this discount is that you are not residing in the halls until 18 April. Should you come back to the halls, you will forfeit the discount. We understand that you may need to visit halls to collect urgent/essential belongings. This must be arranged in advance, so please ensure that you contact us before travelling. When your access is shown on our SALTO data system we will know that this a one-off occurrence.
We do understand you may still be struggling financially despite the above, and so you can find out more about financial support available from the university here.
Yes, we do have rooms available. But be aware that, due to the current national lockdown, Government guidance states that you should, if you can, stay where you are, whether that be here in halls, or at your home address, unless your course is returning to face-to-face teaching from 8 March. However, if you need to move in, you can. But please be aware that you are not permitted to move between households at this time and so if you move in, you will need to stay at the halls.
For this academic year, recognising the unprecedented challenges of COVID-19, we’ve reduced all our accommodation charges between 10-30% for all new and returning students.
Rooms in our COVID-secure student accommodation start at £80 per week and include:
- No deposit, flexible contract period and a public health crisis guarantee;
- All utilities, free Wi-Fi and contents insurance;
- 24-hour security, and on-site pastoral and welfare provision;
- 1/3 off University gym membership;
- Free membership of ‘The Bucks Café Club’ giving you discounts at all campus cafes; and
- Bedding, cleaning and welcome packs available on request
We won’t charge you a deposit and, if there is another public health crisis which prevents you from accessing our campuses, you’ll be released from your contract at no additional cost. Visit the accommodation area on the website for all rents.
The bedding pack consists of the following:
- Duvet cover
They are available on request, so please email email@example.com in advance of your arrival to request one.
We have improved this offer in order to help the fight against COVID-19. Instead of issuing individual cleaning starter packs that could have run out quite quickly we have decided to provide ‘sanitising stations’ in every flat in halls. This will comprise of an anti-viral cleaning spray and disposable cloth; it will be shared between the residents of the flat and we will replenish it when required throughout the year. Therefore, you do not need to ask for this to be provided.
Absolutely, yes, we have! We are doing the following:
- Providing ‘sanitising stations’ in every flat, with cleaning materials available for the use of every student, supplies will be replenished when required. This is particularly important to help students keep surfaces clean.
- We are installing hand gel dispensers inside every flat and already have them in place by the entrances and exits.
- We have arranged for additional cleaning in key areas. We call this ‘touchpoint’ cleaning and it is targeted in areas where there is a lot of use by multiple residents. This will include key circulation areas like entrances and lobby areas and will include cleaning of banisters, lift buttons and door handles.
- We are putting up signage in all circulation areas to remind residents to socially distance.
- We are putting posters up at key places inside flats to remind students about hygienic measures to help prevent the spread of coronavirus.
- We are asking students and staff to wear face coverings if they are moving around any space shared by more than one flat e.g. landings, entrances and stairwells.
This will depend on the government guidance at the time. But right now, no, that’s not permitted. Under the current ‘national lockdown’ this is not possible as you cannot socialise with anyone outside your household, which is considered to be your halls flat, and you are not allowed to stay elsewhere overnight.
Absolutely not. We’re sorry, but guests in the halls cannot be permitted under the national lockdown (this includes external visitors, but also residents of other halls of residence). We understand that this won’t suit everybody, but it is determined by government guidance, which is now part of law.
We will keep this under review, and so it will be a ‘fluid’ policy, depending on how the coronavirus situation develops. We will of course let residents know if this changes.
No, you cannot socialise with anyone outside your household (flat) this includes other people in halls. Following the latest UK Government guidance, we are unable to permit any gatherings in the halls – this means that you cannot go into anyone else’s flat to work or socialise.
Parties have never been permitted in halls but have now been openly prohibited by the government, and so it is exceptionally important that this rule is adhered to now, as parties are not conducive to social distancing and are likely to promote the spread of coronavirus.
We will continue to monitor guidance as the coronavirus situation develops and if we become aware of a change that will affect you in halls, we will tell you.
No, unfortunately not. You can only support a support bubble with one other household if you live alone. Because you live in a shared flat with other students, this means support bubbles are not an available option for you.
We do understand that some students may be struggling with the impact of lockdown and the University is here to support you. You can find out more information about support services here.
All students and staff (unless they are exempt) are always required to wear a face covering, if they are moving around any space shared by more than one flat e.g. landings, entrances and stairwells, irrespective of their social distance from others. Face coverings do not need to be worn within your own flat – that area is considered a household, and your home. Please remember, you even need to wear a mask if you have to evacuate for a fire alarm, so keep it close.
Due to the current pandemic, room transfers were put on hold. However, due to the lateral flow testing now offered by the university we can arrange a room transfer, provided you take two lateral flow tests and receive negative results. They should be taken three days apart and we will ask you to move within 48 hours of the second test.
2019/20 Academic Year (for students who were resident in halls before July 2020)
All rooms have now been cleared and belongings that were left in kitchens and bedrooms were boxed up. We have recorded belongings and stored them safely ready for collection. Please do not arrive to collect belongings without making arrangements with the Accommodation Service in advance.
You can also arrange for someone else to collect belongings for you, as long as you arrange it with us in advance. If you are not returning to the UK and are unable to collect your belongings, please contact us and we can talk to you about how this may be resolved.
If your account ended in credit, then we will either roll the money over to this year (if you return to halls) or arrange a refund. Please contact us on firstname.lastname@example.org if you believe you are due a refund.