Gloria Moss - BA (Hons), MA, FCIPD
Senior Lecturer in Human Resources
Visiting Professor at the Ecole Superieure de Gestion (ESG), Paris

Main areas of interest
Gloria has a strong interest in understanding and identifying the ways in which people’s thinking divides them. People may look broadly similar, and speak different languages, but it is their thinking that can ultimately be the biggest divide. Her research charts the way people’s gender, nationality and personalities can influence their thinking about leadership, teamwork and design, showing how differently men and women conceive of leadership, and how differently they conceive of good and bad design. She has also charted the impact of nationality on teamwork, showing how much easier it is to achieve teamwork in a collectivist than an individualistic country. She has also shown how men can prefer designs produced by men, and women designs produced by women.

Her research on leadership has shown that there is no single concept of leadership and that people from different nationalities and genders conceive of leadership excellence in different ways. A man and woman, therefore, may lead in very different ways, and produce different kinds of results.

Gloria has over ten years experience of working as a training and development manager in the UK and France, working for Courtaulds and Eurotunnel. She has published more than 30 peer reviewed articles on differences between people and her book Gender, Design and Management (Gower) was published in 2009. She has also edited a book Profiting from Diversity: The Business Advantages and the Obstacles to Achieving Diversity (Palgrave Macmillan), and conducted consultancies on these topics for blue-chip comapanies such as Marks & Spencer, Ford, BT and Bounty.

Research interests
Gloria's research interests include the impact of diversity on leadership, teamwork, marketing and design.

Qualifications
Gloria is a Fellow of the Chartered Institute of Personnel and Development, with a first degree in French and a master's in History. She is a qualified user of the Myers-Briggs Type Inventory (MBTI) which measures differences in the way people conceive of the world around them.